Care navigation and cost estimates

Find the right care. See the cost before you go.

Describe what's going on in your own words. We'll suggest the kind of care people usually start with, show providers near you, and estimate the whole visit, from the first appointment to the tests you might need.

  • Free to use
  • Not a diagnosis
  • Every cost is a range
Example
My knee hurts when I climb stairs
How long has this been going on?
A few weeks
Suggested careOrthopedicsPeople with knee pain on stairs often start here. This is not a diagnosis.
Estimated total near 10027$270 – $990Office visit, knee X-ray, and an MRI if needed
How it works

From “something hurts” to a provider and a price

  1. Step 1

    Describe it

    Create a free account, then tell us what's going on in plain words, plus your ZIP code and, if you like, your insurance plan.

    “My knee hurts when I climb stairs” is enough to start.

  2. Step 2

    Answer a few questions

    We ask up to three short follow-ups, then suggest the kind of care people with symptoms like yours often see.

    Tap an answer or type your own.

  3. Step 3

    Compare providers and cost

    See providers near you with an estimated range for the whole episode of care, and what's behind each number.

    Sort by lowest cost, nearest or highest rated.

The whole visit, not just the appointment

See what's behind every number

A visit is rarely one charge. We add up the services that usually come with it, so you can compare providers on the total.

  • Every service on the visit

    The appointment, the tests that usually follow, and the ones you might need, each with its own price range.

  • Your plan, applied

    Add your insurance and we work out your share: deductible, coinsurance and out-of-pocket maximum.

  • Who offers what

    We flag providers who may refer you elsewhere for part of the visit, so the total isn't a surprise.

Example breakdownKnee pain · Orthopedics
Before insurance
ServiceHow likelyPrice range
New-patient office visit CPT 99203Usually$210 – $300
X-ray, knee (1–2 views) CPT 73560Usually$60 – $100
MRI, knee, without contrast CPT 73721Sometimes$430 – $590
Estimated total$270 – $990

The lower end covers the usual services; the higher end adds the MRI, if you need one. Example uses sample prices.

Insurance, in plain words

The four terms that decide what you pay

We explain them on every estimate too, so you never have to guess what a number means.

Deductible

What you pay each year before your plan starts paying.

With a $1,500 deductible, you pay the first $1,500 of covered care yourself.

Coinsurance

Your share of each bill once your deductible is met.

At 20% coinsurance, a $500 bill costs you $100.

Out-of-pocket maximum

The most you pay for covered care in a year.

Once you reach it, your plan pays for covered care for the rest of the year.

Cash price

What a provider charges if you pay without insurance.

It can differ a lot from one provider to the next, so it pays to compare.

Safety comes first

Built to help you find care, and never to replace it

Emergency check comes first

If what you type sounds like an emergency, we tell you to call 911 right away, or 988 for thoughts of self-harm, before anything else happens.

Guidance, not a diagnosis

We help you choose where to start. Only a clinician who examines you can tell you what's wrong.

No made-up medical codes

Service and diagnosis codes come from a fixed care table. The AI picks a row; it never writes codes itself.

Your details stay private

What you type is encrypted, only you can see it, and you can delete it at any time. We don't sell it or show it to providers.

What we can help with today

Common reasons people start here

Pick one to get started, or describe something else. If it doesn't fit, we'll point you to a primary care doctor who can assess you and refer you on.

Orthopedics

Joint pain, stiffness and limited movement.

Primary care

Everyday symptoms, check-ups, and anything you're not sure about.

Dermatology

Rashes, itchy patches, moles and skin spots.

Gastroenterology

Digestive symptoms and routine screening.

Questions

Good to know before you start

In an emergency, don't use this site. Call 911.

Is this a diagnosis?

No. Care Navigator suggests the kind of care people with symptoms like yours usually start with, so you can find a provider and plan for the cost. Only a clinician who examines you can diagnose a condition.

How accurate are the cost estimates?

Every cost is a range, not a quote. The lower end covers the services that usually happen on this kind of visit; the higher end adds tests you might need. What you actually pay depends on the care you receive and your exact plan.

Where do the prices come from?

Insurer-negotiated rates published under the federal Transparency in Coverage rule, hospital price transparency files for cash prices, and the Medicare fee schedule as a baseline. While Care Navigator is being tested, providers and prices are sample data, and every results page says so.

Do I need insurance to use it?

No. Choose “No insurance” to see cash prices, or “I'm not sure” to see prices before insurance. You can change your plan on the results page at any time.

Do I need an account?

Yes. Your account keeps your searches, saved providers and conversation history private to you. If you think you have an emergency, don't sign in: call 911 now.

What happens to what I type?

It's used to suggest the right kind of care, and kept in your private history so you can pick up where you left off. It's encrypted before it's stored, only you can see it, and you can delete it at any time from your account. We don't sell it or show it to providers.

What if it's an emergency?

Call 911 or go to the nearest emergency room. Don't wait for an estimate. If you're thinking about hurting yourself, call or text 988.

Does it cost anything?

No. Care Navigator is free to use.

Start with what's going on

A sentence or two and your ZIP code is all it takes.

Get started