Terms and Conditions

1. Acceptance of these Terms

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and located in the United States to use the Service. If you use the Service on behalf of another person, such as a family member, you confirm that you have their permission to share their information.

3. Not medical advice

The Service does not provide medical advice, diagnosis, or treatment. Information about conditions, specialties, services, and providers is for general informational and navigation purposes only. It is not a substitute for advice from a licensed healthcare professional. Always consult a qualified healthcare provider about your health, and never delay or disregard professional medical advice because of something you read on the Service. Using the Service does not create a doctor-patient or any other healthcare relationship between you and DeepNeurons AI.

Emergencies. The Service is not for emergencies. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide and Crisis Lifeline).

4. Cost estimates

Cost estimates shown on the Service are estimates only. They are not quotes, bills, guarantees of price, or guarantees of insurance coverage. Estimates are based on publicly available price transparency data, Medicare rates, and other third-party sources, and on the information you provide.

Your actual cost may differ significantly depending on the services you actually receive, your provider’s billing, your insurance plan’s terms, deductibles, coinsurance, and network status, and other factors. Before receiving care, confirm costs and coverage directly with your provider and your insurer. If you are uninsured or self-pay, you may have the right to request a Good Faith Estimate from your provider under federal law.

5. Provider information

Provider information, including names, specialties, locations, contact details, and network status, comes from public databases and third-party sources. We do not guarantee that it is accurate, complete, or current. Always verify a provider’s details, licensure, availability, and network status before scheduling care.

Listing a provider on the Service is not a recommendation, endorsement, or referral, and providers do not pay to be ranked unless clearly disclosed. We are not responsible for the care, services, or conduct of any provider. Your choice of provider is your decision.

6. AI-generated content

The Service uses artificial intelligence to understand the concerns you describe and to suggest relevant specialties and services. AI-generated content may be incomplete, inaccurate, or not appropriate for your situation. Use it as a starting point for your own research and conversations with healthcare professionals, not as a final answer.

7. Accounts

Some features may require an account. You agree to provide accurate information, keep your login credentials confidential, and notify us promptly of any unauthorized use. You are responsible for activity under your account.

8. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Provide false information or impersonate any person.
• Scrape, crawl, copy, or extract data from the Service by automated means, or resell or redistribute Service content.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems.
• Reverse engineer or attempt to extract source code, models, or underlying data, except where law allows.
• Use the Service to build a competing product or service.
• Upload viruses, malicious code, or harmful content.

9. Privacy and health information

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information. Health information you enter, such as symptoms or conditions, is sensitive. We collect and use it only as described in the Privacy Policy and with your consent where required by law, including state consumer health data laws. DeepNeurons AI is generally not a healthcare provider or health plan, and information you share directly with us may not be protected by HIPAA. Please share only the information needed to use the Service.

10. Third-party data and licensed content

The Service includes data from government sources and third parties, such as CMS, the NPPES NPI Registry, and public price transparency files. We do not control and are not responsible for third-party data.

CPT notice. CPT® codes and descriptions are copyright 2026 American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association. CPT content is provided for your personal, non-commercial use only and may not be copied, redistributed, or used to create derivative works. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein.

11. Intellectual property

The Service, including its software, design, text, graphics, models, and compilations of data, is owned by DeepNeurons AI or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial purposes in line with these Terms. All rights not expressly granted are reserved.

If you send us feedback or suggestions, you allow us to use them without restriction or compensation.

12. Disclaimer of warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY COST ESTIMATE, PROVIDER INFORMATION, OR AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DEEPNEURONS AI AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, OR FOR ANY HEALTH OUTCOMES OR MEDICAL COSTS, ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless DeepNeurons AI and its officers, members, employees, and agents from any claims, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising from your misuse of the Service or your violation of these Terms or of any law or third-party right.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or for any other reason. You may stop using the Service at any time. Sections that by their nature should survive termination, including Sections 3 through 6 and 10 through 16, will survive.

16. Governing law and disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law rules. Before filing any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days. Any legal action relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Stark County, Ohio, and you consent to their jurisdiction.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on the Service with a new effective date and, for material changes, provide reasonable notice, such as by email or a notice on the Service. Continuing to use the Service after changes take effect means you accept the updated Terms.

18. Miscellaneous

These Terms and our Privacy Policy are the entire agreement between you and DeepNeurons AI about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact us

Questions about these Terms can be sent to: